Product tour: How it works

1. Prescription arrives at the pharmacy

Prescriptions are received and entered the same as any other pharmacy: through the Pharmacy Management System (PMS).

• TelePharm™ integrates with many PMS systems. When a fill is processed in the PMS, that data is automatically forwarded to TelePharm™
• Data is synced in real-time for a seamless experience

2. Technician captures images during the filling process

TelePharm’s image-based prescription workflow significantly decreases medication errors and optimizes productivity.

• Built-in barcode safety checks
• Photo-documentation for complete audit trail
• Standardized filling and verification process across sites

3. Prescription enters the verification queue

The intelligent queue uses smart routing and time-to-fill logic to ensure speedy verification.

• Real-time sync between multiple locations
• Increase compliance and manage workloads
• Eliminates manual verification and checking

4. Remote pharmacist verifies the prescription

One pharmacist can verify for multiple pharmacies, or the workload can be shared between pharmacists in multiple locations.

• Easily compare prescription data & photos for accurate verification
• Activities are tracked for transparency

5. Patient is counseled by the pharmacist*

Consultations are queued to be answered by the next available remote pharmacist

• Patient and prescription information is readily available for the pharmacist during consultations
• Any saved consultation notes can be easily referenced

 

* this is an optional component of the platform, which can be added depending on your need