TelePharm is head and shoulders above any other telepharmacy product that we have looked at. TelePharm will be a key building block to growing our business.
Located in Milwaukee, WI, Skywalk Pharmacy opened in 2003 as the first independently owned community pharmacy located in a children’s hospital in the United States. After the Children’s Hospital of Wisconsin opened a new location in Delafield, WI in 2014, they asked Skywalk to provide pharmacy-care services at their new location. Skywalk wanted to help.
Find a way to open a pharmacy location at the clinic that may not be able to support a full-time pharmacist on-site. Not knowing what to expect for patients, Skywalk was concerned with the large overhead expenses of a traditional pharmacy. Although they wanted to help, how could they ensure that the new pharmacy was profitable?
After learning about TelePharm, Skywalk Pharmacy was immediately interested in opening a remote dispensing site at the Delafield Children’s Clinic. They partnered with TelePharm and were able to quickly get the pharmacy up and running.
“[The clinic] wouldn’t have the services of Skywalk Pharmacy if we were trying to operate this as a full-fledged (traditional) pharmacy because there’s just not enough business out here yet,” said Jake Olson, owner of Skywalk Pharmacy.
TelePharm’s platform solution can be tailored to help independent and retail pharmacy owners expand their business and keep operating costs low, both of which minimized risk for Skywalk. The new pharmacy site allows Skywalk to provide expert pharmacy-care services to patients at the clinic via remote, live-video counseling.
Not only was the innovative solution well-received by the patients, but it allowed Skywalk to expand to a new location quickly AND profitably. Skywalk is very pleased with the results.
Along with the Delafield Children’s Clinic pharmacy, Skywalk opened a telepharmacy in New Berlin, WI in 2014, as well. Their mission is to provide high quality specialized pediatric pharmacy services to children and their families. They are a full service pediatric retail and specialty pharmacy providing a broad spectrum of services from routine medications to highly complicated compounded prescriptions.