TelePharm Count FAQ

TelePharm™ Count is our long-awaited automatic pill counter feature integrated into our Telepharmacy and Virtual Verification solutions. It quickly and accurately counts your pills and saves an image to the fill record.

We’ve developed TelePharm™ Count in conjunction with the Technician Imaging Kiosk. The iPad Pro’s powerful camera system, combined with our software, allows for the pill counting functionality. The imaging kiosk is required for both Telepharmacy and Virtual Verification solutions.

This is a stand-alone imaging kiosk with a touch-screen interface. The new kiosk makes the filling process safer than ever and is sleeker, faster, and more powerful. The full system, including the iPad, is $2,498. This can be broken down into 12 monthly payments of $208.17.

TelePharm Count has an accuracy rate of 99% when used with the correct setup requirements. Trays must be logo and image free, with items removed from the background of the image, and with ample spacing between pills on the pill counter tray.

TelePharm Count keeps a record of every fill that can be accessed at any time by pharmacist or technician. TelePharm Count uses our technician imaging kiosk to take photos of the fill—from hard copy to the actual product and every step in between. The images offer extra digital verification and electronic audits so the pharmacist can confirm that the right medication and the right quantity are dispensed to the right patient, every time.

TelePharm Count uses machine learning technology to accurately calculate pills under the iPad camera. The software counts the pills in real time sending immediate feedback to the technician on incorrect counts. The system continues to learn and count more types of pills the more it is used and requires zero user training or calibration.

Current pill counters are pricey, bulky, and are limited in their ability to learn. TelePharm Count is designed to meet parity with other pill counters on the market and requires no training or calibration. On top of that, TelePharm Count offers immediate feedback and recognizes gel caps, translucent pills, and obscure-shaped pills.

It requires no bulky hardware and it is Telepharmacy compatible, meaning the entire filling process can be completed within the application.

We’ve heard from users that being able to identify pills would be a gamechanger, and we’re here to change the game. This feature is possible within TelePharm Count in the future, and we’re working to bring it to our users.

TelePharm Count is fully integrated into the technician’s workflow. It quickly and accurately counts your pills and saves an image to the fill record in TelePharm—no additional steps are added and no additional hardware is needed. Just open a fill, take your images and count the pills at the same time. Save time, money, and counter space and increase verification measures by upgrading today!

Currently, all images will be stored in TelePharm. Your data entry system can request that we send images back, and we can work with them to add this to the integration.

Heck no! Telepharm Count does not require a specific tray. We do have a prototype in the works, but you can use any tray that is a solid, matte color to reduce glare.

Currently, TelePharm Count is a free feature for Telepharmacy and Virtual Verification customers using our Technician Imaging Kiosk.

TelePharm Count will launch as a standalone product in the near future. Join the waitlist now.