When you choose to work with TelePharm, you’re not just getting amazing software. With TelePharm, our team becomes your team. We are dedicated to providing everything you need to feel informed and completely prepared to launch your telepharmacy.
Telepharmacy Business Consultants
As you pursue telepharmacy, you’ll be matched with one of our Business Consultants. They’re here to answer your questions, introduce you to the software and integration capabilities, and help you find a location. They will also walk you through the impacts that this move will have on your business and your bottom line, both in the short term and the long term.
Customer Success Team
Once you sign with TelePharm, you will be matched with a Customer Success Specialist. They’ll ensure you’re all set with everything, including your store layout, hardware and software setup, any necessary staff trainings, integrations, and just about anything else you can imagine. They’ve prepared dozens of help articles that are at your disposal anytime online, and they’re always available via live chat, email, or phone. Did we mention they help with everything?
Regulatory Affairs Team
The Regulatory Affairs team consists of two PharmD’s who are experts on telepharmacy regulations in every state. Need to get a waiver approved? Need to present to your state board? Just need clarification on specific regulations in your state? These two are always willing to answer your questions, and in some cases, they will come with you as you attend legislative meetings. When you’re with us, we do whatever it takes to take care of you and support you.